Returns & exchanges

Our portal

Returning clothing bought online is very, very normal. We all like to buy different shapes, styles and sizes and should be 100% happy with our purchase. We actually encourage buying of different styles and sizes and see which you like the most.

We have developed a returns and exchanges portal that takes all of the stress away from trying to swap a product or get a refund.

IMPORTANT INFO: Your order Number starts with #GORILLA


Easy login


Step 1

Your details

Step 2

Review your order

step 3

Exchange or refund

Step 4

Free pre-paid (tracked) label

step 5

Find a parcel shop

Find a drop off shop


Access the portal here

Returns and exchanges Portal

You will be automatically refunded on your original payment method, the money will be back in your account within 5-10 working days from when we receive the return. 

Any questions please get in contact

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