Shipping Policy

SHIPPING COST & DELIVERY TIME

Delivery prices vary on courier and locations.  

 

For International orders please contact at sales@gorillarobes.com

For all orders placed over the peak period from October to December please allow an extra 1-2 days on all shipping times including next day delivery.

*Shipping times are subject to stock availability and exclude clearance/customs delays.

HANDLING

All orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Gorillarobes is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Gorillarobes will assist as much as possible to trace a missing parcel. Gorillarobes is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

 

TRACKING YOUR ORDER

To track your order, go to menu and click 'Track Your Order'.

 

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to sales@gorillarobes.com.

 

 

REFUNDS & RETURNS

Gorillarobes will offer a full refund on all robes returned in good condition. All return shipping is free. (Free shipping does not apply to international orders for returns) If you wish to return your robe, please email us at sales@gorillarobes.com

For more business information. Please see the contact details below:

Email: sales@gorillarobes.com