UK delivery: Free on all orders. Next Day available on eligible items; order by 11am Monday to Saturday for next working day. Orders placed after 11am Saturday or any time Sunday dispatch Monday.
Peak season: From October to December, allow an extra 1–2 days on all services.
International: Please email sales@gorillarobes.com for a quote.
Tracking: All orders are tracked. Use “Track Your Order” in the site menu.
Address changes: We cannot change the shipping address after checkout.
Packaging & delays: Secure packaging used. We are not responsible for delays, lost or damaged parcels, or orders sent to incorrect addresses, but we will help trace missing parcels. Shipping-cost refunds are not available for delays due to product availability.
See the full details in our Shipping Policy.